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Open Product/Process CR PC040214-1 Detail

Description Of Change

1. Unlock Exception Report

2. Migrate Expired Report

3. Migrate Received/Not Unlocked Report

4. Migrate Pending Report

5. Successfully Migrated TN’s Report

6. Auto Unlock Exception Report

This information is currently already available on demand via our CenturyLink Web Portal or by request from the Centurylink 911 Operations group.

These six reports are being eliminated in the following states: Colorado, Iowa, Nebraska, Wyoming, Idaho, Montana, Oregon.

The reports will continue to be delivered via the current process in the following states: Arizona, New Mexico, North Dakota, South Dakota, Minnesota, Utah, Washington.

This change has a rolling implementation date depending on state migrations. The current planned Carrier migration dates are as follows and these end dates are when the reports will be eliminated for each state:

10/24/14 CR updated by originator to show a delay in Iowa, Nebraska and Wyoming in addition to Colorado.

8/25/14 Table updated to show a delay in CO

State End Effective Date

Colorado DELAYED

5/1/14 REVISED IMPLEMENTATION TABLE:

State End Effective Date

Colorado September 22, 2014

Iowa November 10, 2014

Nebraska January 26, 2015

Wyoming February 16, 2015

Montana March 23, 2015

Idaho April 20, 2015

Oregon June 8, 2015

This table was REVISED as of 5/1/14

Colorado May 30, 2014

Iowa August 1, 2014

Nebraska August 29, 2014

Wyoming October 3, 2014

Idaho November 7, 2014

Montana February 12, 2015

Oregon March 19, 2015

Expected Deliverables/Proposed Implementation Date: Phased implementation starting June 1, 2014 for Colorado.

Project Meetings

12/17/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR remains in CLEC Test. It is associated with eliminating the automatic delivery of the LNP reports in seven states. Mark said a notification was sent in November 2014 and the states of Colorado, Iowa, Nebraska, and Wyoming remain delayed until further notice. No additional updates have been received from the SME team.

11/19/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR is associated with eliminating the automatic delivery of the LNP reports in seven states and it remains in CLEC Test. Mark said in October, the originator updated the CR to show a delay in Iowa, Nebraska and Wyoming in addition to the Colorado delay that was already in effect in Colorado. A level 1 notice will be distributed shortly to relay this most recent delay.

10/15/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR remains in CLEC Test. The date for the first state of Colorado to eliminate the delivery of reports has been delayed and the date for Iowa is now also TBD. Mark said a notice was sent on September 23, 2014 to relay the migration dates for Iowa, Nebraska and Wyoming are being updated. Once the revised dates are set, CenturyLink will send a notification to update the PCAT. In the meantime, customers with established connectivity with CenturyLink and Intrado, Inc. in Colorado and Iowa should continue to send duplicate files to each company until advised otherwise. Mark said no other updates have been received from the Project team at this time.

9/17/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR is in CLEC Test. The first state where the delivery of the reports is to be terminated is Colorado and the planned date was to be September 22, 2014 but as relayed last month, that state has been delayed. Mark said the end effective dates for the other states remain as planned.

8/16/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR which is in CLEC Test is associated with eliminating the automatic delivery of the LNP reports in the following seven states: Colorado, Iowa, Nebraska, Wyoming, Idaho, Montana and Oregon. The first state where the delivery of the reports will be terminated is Colorado and the planned date was to be September 22, 2014. Mark said there has been a delay which may impact the planned date for elimination of the other states. He said a notice will be sent once the new date for Colorado has been determined.

Kim Isaacs – Integra said asked if the delay is due to the emergency ruling by the Colorado Commission order on PS ALI.

Mark Coyne – CenturyLink said he was not sure but he thought that was part of it. Mark asked if there were any other questions. There were none.

7/16/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR is in CLEC Test and will be until the last state of Oregon goes into effect on June 8, 2015. This CR is associated with eliminating the automatic delivery of the LNP reports in the following seven states: Colorado, Iowa, Nebraska, Wyoming, Idaho, Montana and Oregon. The first state where the delivery of the reports will be terminated is Colorado on September 22, 2014.

Bonnie Johnson – Minnesota Department of Commerce asked why the CR was in CLEC Test if the effective date for the first state had not been reached.

Susan Lorence – CenturyLink said procedurally, the CR is moved to CLEC Test at the end of the CMP notification cycle. The CR remains in CLEC Test as each effective date passes for each state.

Mark Coyne – CenturyLink said the notification effective date was in May 2014.

6/18/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR associated with eliminating the automatic delivery of the LNP reports in the following seven states is in CLEC Test. The states are Colorado, Iowa, Nebraska, Wyoming, Idaho, Montana and Oregon. The final notice and response to CLEC comments were sent on May 16 and recaps the dates for the reports to be eliminated for each state and the CR and the PCAT have also been updated. Mark said there will be some additional information about the 911/E911 related change to this CR under Attachment F- Walk-ons. The CR will be left in CLEC Test until June 8, 2015 when the last state of Oregon becomes effective. Mark asked if there were any questions. There were none.

5/21/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR was presented in April and the initial level 4 notice was sent on April 28 to relay that the automatic delivery of the LNP reports would be eliminated in the impacted states of Colorado, Iowa, Nebraska, Wyoming, Idaho, Montana and Oregon. A subsequent notification was sent on May 1 which clarified the dates in the April 28 notice and provided an extension of the state by state timeline to terminate delivery of the reports. Mark gave the example of the first state Colorado which has the extended date of September 22, 2014. The final notice and response to CLEC comments was sent on May 16 and has an effective date of June 1. Mark said a Web notice was sent which introduced a WebDBMS tool. CenturyLink received CLEC comments on that notice that included comments related to ICA language. Mark said our SME team is working on the response to CLEC comments which is due May 22, 2014.

Kim Isaacs – Integra said CenturyLink has piece mealed out notifications related to this project and this has caused confusion. Kim said she is not sure whether the WebDBMS tool is the only tool available for CLECs to interact with the SOI files and related reports. Kim said connectivity for Colorado is to be established by May 30 with files sent to both Intrado and CenturyLink by June 1 and they had not heard from anyone and it would not happen. Kim said this should have been one CR for the CenturyLink move away from Intrado. The various notifications should be addressed similar to how the LSOG changes are handled. Kim suggested holding an ad hoc call.

Mark Coyne – CenturyLink said the SMEs were not able to join this call but that once the final notice and response to comments was sent on May 22, CenturyLink would establish an ad hoc call if necessary.

Kim Isaacs – Integra said she would review the response to comments to determine if there were additional concerns. She asked if there were two ways to interact with CenturyLink regarding the SOI files or was the only mechanized means for interaction the WebDBMS tool.

Susan Lorence – CenturyLink said she thought the SOI files could continue to be FTP’d but that the SMEs would need to confirm that.

Kim Isaacs – Integra said she thought FTP or NDM was going to remain available but had not heard from CenturyLink regarding establishing connectivity.

Susan Lorence – CenturyLink said we would try to include a response to Kim’s questions with the final notice to be sent tomorrow.

Kim Isaacs – Integra said she assumed the people involved with this change were new and not as familiar with CMP.

Mark Coyne – CenturyLink said there were lessons to be learned with this project and that Kim’s input was valid. Mark asked if there were any other questions. There were none.

4/19/14 Product/Process CMP Meeting Kevin Eckhoff – CenturyLink presented the new CR. He said the automatic delivery of six LNP migration reports will be eliminated in Colorado, Iowa, Nebraska, Wyoming, Idaho, Montana, Oregon since the reports will be available on the (4/29/14 Updates received from Integra in CAPS) EMBARQ web TOOL. The reports will continue to be delivered for the remaining states as they are today. Kim Isaacs – Integra asked if this CR was related to the CenturyLink migration away from Intrado.

Kevin Eckhoff – CenturyLink said yes, CenturyLink was taking the work back from Intrado for the specified states and was moving them to the ALI database that has been managed by CenturyLink for over 20 years.

Kim Isaacs – Integra asked why this was a Product Process CR versus a System CR since customers would have to now log into (4/29/14 Updates received from Integra in CAPS) THE EMBARQ [delete A] portal instead of automatically delivery. Kim said she wanted to be clear that with this change, the [INTEGRA’S] [delete ASSUMPTION] EXPECTATION is that the existing Embarq/CenturyLink portal will now fall under QC CMP guidelines. ANY SYSTEMS USED TO CONDUCT BUSINESS UNDER OUR CENTURYLINK/QC ICAS NEED TO BE IMPLEMENTED AND MANAGED UNDER THE CENTURYLINK/QC CMP PROCESS.

Mark Coyne – CenturyLink said we would get with the SME team to determine if the CR needed to be crossed over to a System CR and would also follow CMP parameters.

Randee Ryan – Comcast asked if the other states would remain with Intrado.

Kevin Eckhoff – CenturyLink said yes, the other states would remain with Intrado.