Wholesale: Products & Services

Open Product/Process CR PC030618-2 Detail

Description Of Change

The CenturyLink proposal is to eliminate this process, the ExDocReq@centurylink.com mailbox and the web page at https://www.centurylink.com/wholesale/clecs/exdocprocessrequest.html which was established in 2003 to allow CLECs to request external documentation updates.

• The last documentation request from a CLEC was received in 2015. There have only been 3 requests in the past 10 years.

• Eliminate the separate “external documentation request” mailbox and web page.

• If a CLEC would like CenturyLink to consider an external documentation update, depending on the type of change, either a CR should be issued or send an email to the CMPComm mailbox.

This CR is part of the Simplify CMP effort in 2018. There are no updates required to the CMP document.

Project Meetings

5/16/18 Product Process CMP Meeting Mark Coyne – CenturyLink stated that this CR is part of the Simplify CMP project. The request is to eliminate the external documentation request CMP Mailbox ExDocReq@centurylink.com and the associated web page at https://www.centurylink.com/wholesale/clecs/exdocprocessrequest.html that is part of this process. A Level 4 notification was sent on April 9, 2018 to eliminate this process and the associated web page. There were no comments during the comment cycle. The Final notice was sent on May 9, 2018 with an effective date of May 24, 2018. For historical purposes, a copy of the various documents that are available on this web page have been placed on the Product/Process Document Review Archive. This includes: • The spreadsheet capturing the requests submitted to the mailbox • A copy of the CLEC External Documentation Request Process Guide • The CLEC External Process Clarification Request Process Guide • The Process Clarification Meeting resolution CenturyLink will send a Level 1 Web notice effective as of May 24, 2018 to remove any references to this URL from our web site and make any changes to other CenturyLink external documentation. We will review this one again in the June meeting. He asked if there were any questions. There were none.

04/18/18 Product Process CMP Meeting Mark Coyne – CenturyLink stated that this CR was presented the prior month. The CR is to eliminate the external documentation request CMP Mailbox ExDocReq@centurylink.com and also the associated web page at https://www.centurylink.com/wholesale/clecs/exdocprocessrequest.html that is part of this process. Mark reminded those on the call that going forward, if a CLEC would like CenturyLink to consider an external documentation update, a CR can be issued or an email can be sent to the CMPComm mailbox. The initial notice was distributed on April 9, 2018. The Comment cycle started on April 10 and goes thru April 24. The Final notice is due May 9 with an effective date of May 24, 2018. As part of the final notice, for historical purposes, CenturyLink will post the documents that are being eliminated. This CR will be reviewed again in May. He asked if there were any questions. There were none.

03/21/18 Product Process CMP Meeting Mark Coyne – CenturyLink stated that this is a new CR to be presented which is part of the Simplify CMP project that was discussed last month. This CR is to eliminate the external documentation request CMP Mailbox ExDocReq@centurylink.com that was established back in 2003 to allow CLECs to request updates to documentation. There is also a web page at https://www.centurylink.com/wholesale/clecs/exdocprocessrequest.html that is part of this process. Mark said the last documentation request that was received from a CLEC occurred in 2015. Only three requests have been received in the past ten years. Mark said if a CLEC would like CenturyLink to consider an external documentation update, either a CR should be issued or an email can be sent to the CMPComm mailbox. CenturyLink would like to send a Level 4 notification to eliminate this process. He asked if there were any questions. There were none.