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Open Product/Process CR PC021403-1 Detail

Description Of Change

Expected Deliverable:

As soon as possible.

Project Meetings

April 16, 2003 CMP Meeting PC021403-1 Bulk Loop Qual Data refresh Intervals

Paul Diamond – Qwest advised we are still investigating what is involved to answer this request. Qwest would like to leave this CR in Evaluation Status. John Berard-Covad advised that was okay.

March 19, 2003 CMP Meeting Cindy Macy – Qwest advised we are reviewing the system and process impacts for updating the refresh intervals. We are looking at the volume of changes that occur and alternate methods of obtaining current information. Bonnie Johnson – Eschelon advised that John Berard – Covad sent an email that also requested the individual query tool to be included in this CR. I advised the same data updates the Bulk and Indivual queries so by default the individual query would be impacted. This CR will move to Evaluation status.

Clarification Meeting February 26, 2003 10:00 – 11:00 1-877-572-8687 3393947#

PC021403-1 Bulk Loop Qual Refresh Intervals Attendees John Berard – Covad Paul Diamond – Qwest Michelle Thacker – Qwest John Gallegos – Qwest Cindy Macy – Qwest

Meeting Agenda: Introduction of Attendees Attendance was noted

Review Requested (Description of) Change John Berard Covad advised the data in the Bulk Loop Qual tool is not fresh (current) enough. Other ILECs (Bell South) refresh this data every 2 weeks and they have a real time interface. All other ILECs refresh weekly. Qwest updates data every 20 days and sometimes it takes up to 2 months. On occasion Covad has to issue a trouble report to get the data refreshed. Covad would like Qwest to refresh data weekly.

Michelle Thacker-Qwest verified we are not talking about the IMA interface. The IMA interface is a single telephone number qualification.

John explained they pull a download of the data (flat file) and load it into their own tool. They look at the data by wire center and look for a current refresh date. Paul Diamond-Qwest verified Covad goes to the ecom.qwest site and access the Raw Loop Data (RLD) Tool from a url. A digital certificate is needed. Cindy Macy-Qwest asked if the data is bulk updated every 30 days or if it is a ‘rolling 30 days’. John Berard-Covad explained each wire center gets updated on its own 30 day schedule so there are new updates each day based on all the different wire centers. Each individual wire center only updates around every 30 days. John would like the wire center data updated on a rolling 5-10 business day period.

Cindy Macy-Qwest recapped the comments from Mike Zulevic from the February CMP meeting when Mike presented the CR to the CLEC community. Mike Zulevic said they find errors in the data, positive and negative tests, the loops really is or isn’t qualified, they want the data updated every 2 weeks or weekly. Mike also asked if the bulk data is the same as the TN view data. Qwest advised ‘yes’.

Michelle Thacker-Qwest advised she does not support the ECOM site. Most of this support comes from the IT side. John Gallegos-IT agreed he would identify a resource to help the team. John would provide to Cindy Macy-Qwest that person’s name by 2-27-03. Paul Diamond advised David Manica-Qwest from Product Management is knowledgeable on the RLD tool.

Confirm Areas & Products Impacted UNE Loop, Line Sharing

Confirm Right Personnel Involved The team discussed we need to find additional resources to help us understand the Raw Loop Data Tool and the impacts from this CR. John Gallegos advised he would identify an IT resource. John Berard-Covad advised he would be glad to meet with us again and invite one of his technical people from Covad . Cindy Macy agreed she would check further to identify another business resource knowledgable on RLD tool. Paul Diamond advised he contacts David Manica for questions on RLD tool.

Identify/Confirm CLEC’s Expectation To provide more current data in the RLD tool (refresh every 2 weeks)

Identify any Dependent Systems Change Requests John Berard-Covad advised SCR112002-1 is open to add 3 new data fields to the IMA PreQual tool.

Establish Action Plan (Resolution Time Frame) Qwest will meet to begin investigation of CR and our Initial Response will be provided at the March 19, 2003 CMP Meeting.

2/19/03 February CMP Meeting - This CR was discussed as a walk-on CR at the February CMP Meeting. Mike Zulevic- presented it for John Berard and explained Covad was interested in a more current refresh of data to be every 2 weeks or weekly, to prevent errors in data, invalid determinations of positive and negative, the loop is or isn't really qualified. The question was asked if the data is the same in bulk and individual form and Qwest- Houston replied it was.

CenturyLink Response

May 14, 2003

Covad Communications John Berard

SUBJECT: Covad’s Change Request Response – CR #PC021403-1 Bulk Loop Qual Data Refresh Intervals

This letter is in response to Covad Communications Change Request (CR) PC021403-1. This CR requests that Qwest revise their Bulk Loop Qual data refresh interval from the current 1 month to every two weeks with a preference of once a week.

Qwest has completed the investigation and identified system impacts for changing the data refresh intervals. The impact to make this change is estimated at 6,000 hours and hardware and software costs of $1.7M. The total of hardware, software and resource costs would be a more than $2.0 million and could grow based upon capacity requirements.

As a result of this investigation, Qwest respectfully denies this change request due to it being economically not feasible based on the system impacts.

Sincerely,

Jamal Boudhaouia Technical Regulatory

April 9, 2003

For Review by CLEC Community and Discussion at the April 16, 2003, CMP Product/Process Meeting

John Berard Covad Communications

SUBJECT: Qwest’s Change Request Response - CR #PC021403-1 Bulk Loop Qual Data Refresh Intervals

This letter is in response to Covad Communications Change Request (CR) PC021403-1. This CR requests that Qwest revise their Bulk Loop Qual data refresh intervals from the current one month to every two weeks with a preference of once a week.

There are a number of issues to be analyzed in answering this request. For this reason, Qwest would like to leave this Change Request in Evaluation Status.

Qwest will provide a status update at the May CMP meeting.

Sincerely,

Paul Diamond Qwest Corporation

CC: Mary Retka

For Review by CLEC Community and Discussion at the March 19, 2003 CMP Meeting

March 11, 2003

Covad Communications John Berard

SUBJECT: Covad’s Change Request Response – CR #PC021403-1 Bulk Loop Qual Data Refresh Intervals

This letter is in response to Covad Communications Change Request (CR) PC021403-1. This CR requests that Qwest revise their Bulk Loop Qual data refresh interval from the current 1 month to every two weeks with a preference of once a week.

Qwest is currently investigating and reviewing the following impacts from this request.

- The refresh process that updates the data (system and process impacts) - The volume of change - Alternate methods of obtaining current information

Qwest will schedule an additional Clarification Call with Covad to ensure we understand how this data is viewed after it is extracted from the Raw Loop Data Tool.

Qwest requests this CR be placed in Evaluation Status and will provide an update at the April CMP Meeting.

Sincerely,

Qwest