Wholesale: Products & Services

Open Product/Process CR PC013014-1CM Detail

Description Of Change

Updates to remove CEMR and MEDIACC are in the following sections of the CMP document.

3.3 CenturyLink Wholesale CMP Web Site

5.1.4 Systems Change Request Origination Process

11.0 APPLICATION-TO-APPLICATION INTERFACE TESTING

13.2 Changes to an Existing GUI

Appendix D: SAMPLE change request form

Redlined word document attached.

The proposed implementation date is 4/1/14.

Project Meetings

3/19/14 Product/Process CMP Meeting Mark Coyne– CenturyLink said the CR had been presented in the February CMP monthly meeting and the redlined language had been reviewed. The Change Management CR vote notice had been sent out on March 5 and a copy of the notice and ballot is included in the CMP package. Mark said Susan Lorence - CenturyLink would review the vote instructions and conduct the vote.

Susan Lorence – CenturyLink identified Section 17 of the CMP document provided the instructions on how to conduct a CMP Vote. The key points of the CMP voting process are: each carrier is entitled to a single vote regardless of any affiliates; a change to the CMP document requires a unanimous vote per Section 2.1 of the document; and finally, quorum has to be established. Susan said quorum was based on 62.5% of the average CLEC and CenturyLink attendance at the last six monthly CMP meetings, September 2013 through February 2014. The average CLEC and CenturyLink attendees during this period was eight so the quorum for today’s vote meeting would be five. That number had been met so the vote can be conducted. Susan asked if there were any questions. There were none. Susan said the redlined CMP document was posted to the Wholesale calendar and relayed the CMP document sections that were to be updated with this CR. A CLEC or CenturyLink vote of “yes” indicates the updates to the CMP document would be made, and a CLEC or CenturyLink vote of “no” indicates that those changes will NOT be made. Susan conducted the vote and the results are listed in the table below:

Voting Carrier Voting Participant VOTE Sprint Jeff Sonnier (by email) YES Comcast Cable Randee Ryan (by phone) YES Integra Kim Isaacs (by phone) YES TWCable Victor Gaither (by phone) YES Granite Lisa Lynn (by phone) YES MegaPath Liz Tierney (by phone) YES Midcontinent Communications Emily Davis (by phone) YES Verizon Chad Warner (by phone) YES Windstream Al Finnell (by phone) YES CenturyLink Mark Coyne (by phone) YES

With the unanimous vote to update the CMP document, Susan proposed that the CMP document be updated with a level 1 notification. There were no objections. Susan said someone had identified a couple areas where the CMP document had not been rebranded and asked if those could be included with this CMP notification. There were no objections.

2/19/14 Product/Process CMP Meeting Mark Coyne– CenturyLink presented this new CR that was mentioned in the January CMP meeting. During that meeting, Kim Isaacs- Integra suggested that CenturyLink replace the specific system names CEMR and MEDIACC in the CMP document with a more generic reference. Mark said CenturyLink took that suggestion as indicated in the redlined CMP document that is posted separately to the Wholesale calendar for today’s meeting. Mark said the Sections of the CMP document that have been redlined are Sections 3.3 - CenturyLink Wholesale CMP Web Site, 5.1.4 - Systems Change Request Origination Process, 11.0 – Application-to-Application Interface Testing, 13.2 - Changes to an Existing GUI, and Appendix D: SAMPLE Change Request form. Mark said the planned effective date is April 1, 2014 and that CenturyLink plans to send out a vote notice for the March monthly meeting to update the CMP document as indicated. Per Section 2.1 of the CMP document, any updates to the CMP document require a unanimous vote. Mark asked if there were any questions. There were none.

1/15/14 Product/Process CMP Meeting (NOTE THIS IS PRIOR TO THE CR BEING ISSUED BY CENTURYLINK) New “CM” Change Request Mark Coyne – CenturyLink said CenturyLink will be issuing a new “Change Management” Change Request soon to remove references to CEMR and MEDIACC and add CEMR-MTG and MTG to the Change Management Process document and the Change Request form. Mark said we plan to present the CR next month.

Kim Isaacs - Integra said we may want to consider a generic term, i.e., Trouble Reporting system, vs. a specific system name in the updates to the CMP document.

Mark Coyne – CenturyLink said that is a good thought to include in our CMP CR proposal.

Kim Isaacs - Integra said in regard to Performance reporting, we need to look at the wording to insure there are not metrics that are specific to CEMR. Kim referenced the example of when the company switched from EDI to XML but said there was no reporting specific to EDI. Kim said she would look into any updates required there associated with CEMR and MEDIACC.

Mark Coyne – CenturyLink said we would discuss both of these areas in the February meeting. He asked if there were any questions. There were none.