Open Product/Process CR PC013002-1 Detail |
| Title: Removing Bridge Taps from LADS circuits | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC013002-1 |
Denied 3/20/2002 |
Resale - Private Line | ||||
| Originator: Worden, Doug |
| Originator Company Name: |
| Owner: Houston, Neil |
| Director: |
| CR PM: |
Description Of Change |
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Need to have LADS circuits designed with no bridge taps or be able to remove bridge taps.
Modification after Clarification Meeting: Establish a process to request the removal of bridge-taps.
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| Date | Action | Description |
| 1/30/2002 | CR Submitted byVanion Inc. | |
| 1/30/2002 | CR acknowledged by P/P CMP Manager. | |
| 2/4/2002 | Contacted Doug Worden at Vanion, Inc to schedule meeting time availability for Clarification Meeting. | |
| 2/6/2002 | Conducted Clarification Meeting with Vanion, Inc. | |
| 2/11/2002 | Issued Clarification Meeting Minutes to Vanion, Inc. | |
| 2/20/2002 | CMP Meeting - CLEC Community Clarification held. It was agreed that the CR would move to Evaluation. Meeting discussions will be set forth in the Product/Process Draft Meeting Minutes contained in the Product/Process CMP Meeting Distribution Package 03/20/02. | |
| 3/13/2002 | Issued Qwest's Draft Response dated March 8, 2002 to Vanion. | |
| 3/20/2002 | CMP Meeting - Qwest presented its Draft Response dated March 8, 2002. The participants agreed that the response was a Deny. Qwest to contact Vanion, who was not in attendance, and inform them of their options. | |
| 3/22/2002 | Formal response dated March 8, 2002 issued to CLECs. Notification CMPR.03.22.02.F.01240.CR_Responses. | |
| 3/28/2002 | Telephone conversation with Doug Worden, Vanion - Qwest advised that the response was a deny and there was an escalation process he could pursue if he wanted. He indicated that he would let the response go and they were looking into other avenues. |
Project Meetings |
| CLEC Change Request Clarification Meeting February 6, 2002 9:00 a.m. (MT) Conference Call 877-564-8688 PC013002-1, Removing Bridge Taps from LADA Circuits Attendees: Ric Martin, Qwest Neil Houston, Qwest Jeff Cook, Qwest Cindy Buckmaster, Qwest (Part Time) Steve Kast, Qwest (Follow-up conference call) Doug Worden, Vanion, Inc. Introduction of Attendees Introductions of the participants on the Conference Call were made and the purpose of the call discussed. Review Requested (Description of) Change Doug advised that on LADA Circuits, which are for low speed data, but can handle high speed they want the ability to request the removal of bridge taps is requested. Doug clarified that LADA was 2-wire dry pair cable. Qwest indicated that this was data/data non-load service. It was clarified that this was for point to point service passing through the same wire center. Doug indicated that he had no way to order repair and provided an example of where Qwest moved a pedestal and added a bridge-tap, which has disrupted a customer’s service. Doug clarified that for this service Vanion was reselling Private Line services for High-Speed data. He also indicated that Vanion was also a Facility Based CLEC. Cindy Buckmaster joined the call and explained the Line Condition that can be ordered for UBL. However, she indicated that we need to review what was offered for Resale Qwest unable to bring Freddie Pennington, Wholesale Product Manager for Resale, into the call. Qwest indicated that they would coordinate internally and may get Doug back on an additional clarification meeting. Doug indicated that it was OK to have the CR follow the normal process, but wanted Qwest to investigate his trouble ticket CD328473 which was closed and was escalated. Doug advised that Steve Kast, Vanion Service Manager, was involved. Qwest advised that if they caused the problem and were responsible to fix it, they would look into it further. Note: it was clarified further with Doug Worden, Steve Kast and Ric Martin that Qwest was not committing to correcting the problem, but would look into it further to see if there was anything else that could be done. Confirm Areas & Products Impacted It was confirmed that the product was for Resold Private Line . Confirm Right Personnel Involved Network personnel would be involved, but it was agreed that Process person should be the Owner. Qwest will coordinate. Identify/Confirm CLEC’s Expectation It was confirmed that Vanion was looking for a process to request the removal of a bridge tap. Identify any Dependent Systems Change Requests None Establish Action Plan (Resolution Time Frame) Qwest will look into the Trouble Ticket Qwest will coordinate internal reviews of the CR.
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CenturyLink Response |
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March 8, 2002 Vanion, Inc. Doug Worden Provisioning Manager SUBJECT: Qwest’s Change Request Response - CR #PC013002-1 Removing Bridged Taps from LADS circuits This letter is in response to Vanion Inc.’s Change Request PC013002-1 requesting a process for CLECs to request the removal of Bridge Taps from Local Area Data Service (LADS) circuits. Local Area Data Service (LADS) is ordered in the Colorado Tariffs. Specifically LADS is offered in “Private Line Transport, Services Tariff, COLO. P.U.C. No. 19, Section 5.2”. LADS is described in Section 5.2.4, A.: Service is offered only for balanced transmission of data signals conforming to the signal power limitations and other parameters specified in the applicable Technical Reference. These circuits are furnished on either a two-wire or four-wire basis, over non-loaded, metallic cable facilities. Note the facility is non-loaded, but no reference is made to Bridged Tap. Additionally Section 5.2.4, C., 4. states: No repair will be performed to change the electrical characteristics of the circuit, if they are within the parameters specified in the Technical Publication. The General Regulations section of COLO. P.U.C. No. 19, Section 2.1.8 states: It is expressly declared that metallic facilities are in continually decreasing supply and the Company is not obligated to continue to provide such facilities. Due to facility rearrangements, continued use of metallic facilities may be denied to existing customers with no obligation on the Company’s part to pay customer rearrangement costs. As referenced above, Qwest’s Technical Publication 77314, Local Area Data Service (LADS), Issue C, July 2001 supports the Colorado Tariff on LADS. In addition to qualifying the LADS technical parameters, the General Section 1. states: The customer should also be aware that Qwest has no obligation to continue to provide this service if suitable facilities are no longer available. Non-availability of suitable facilities may be caused by the continuing need to add new central offices and to transfer areas between serving wire centers, and the increasing use of Digital Loop Carrier technology on lines between the serving wire center and customer locations. Vanion has stated that their high-speed data has deteriorated with changes in Qwest’s Network, allegedly from the addition of bridged tap to the circuit. LADS is not designed for high-speed data transmission and is not dependent upon the absence of bridged tap. As referenced above, in the Colorado Tariff and Technical Publication 77314, facility rearrangements could impact existing service. Also, as long as the service is within its technical parameters, repair is not required and will not be performed. Qwest offers a variety of Unbundled Loop products that should meet Vanion’s transmission requirements. These include 2/4/ Wire Non-Loaded Loop, Basic ISDN Capable Loop, DS-1 Capable Loop, and the ADSL Qualified Loop. Qwest will provide Vanion LADS service as described in its tariffs and technical publications. However, since LADS is not a high speed data service, Qwest declines to initiate a process to remove bridged tap from LADS and respectfully denies Vanion, Inc’s change request. Sincerely, Neil G. Houston Staff Advocate-Policy & Law Qwest Cc: Mary Retka Kathleen Lucero Barry Orrel Jamal Boudhaouia
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Information Current as of 1/11/2021