Wholesale: Products & Services

Open Product/Process CR PC011502-3 Detail

Description Of Change

Additional Information: Covad has experienced a significant number of incorrectly cabled, or designated tie cables from Qwest which has resulted in our not being able to remotely provision customer service.

Project Meetings

Michael Zulevic, Covad Laurel Burke, Qwest Cathy Paradiso, Qwest Peter Wirth, Qwest

1.0 Introduction of Attendees Attendees introduced.

2.0 Review Requested (Description of) Change: Description: Provide documentation to CLECs upon completion of new collocation activity or augments to existing collocations, that specify all tests performed to ensure that the work completed by Qwest, or a Qwest designated vendor, was completed properly. These test records must reflect the absence of any physical or electrical faults, including incorrect numbering of cables or cross-connect blocks. Completion of test records is a requirement of Covad’s non-ILEC contractors and the same requirements must apply to Qwest. This requirement has always been placed upon Qwest’s contractors when they are performing work for Qwest. Additional Information: Covad has experienced a significant number of incorrectly cabled, or designated tie cables from Qwest which has resulted in our not being able to remotely provision customer service.

Michael Zulevic, Covad reviewed the CR and added the following points: 1) Covad is requesting testing/acceptance documentation for collocation augment and new location builds; 2) documentation to be available upon turn-over to CLEC; 3) provides some assurances to CLEC that collocation space has been properly installed/tested; and 4) Covad’s experiences have been that some problems (i.e., grounding, cable labeling, etc). Covad also suggested that some type of co-acceptance by Qwest & the CLEC may assist in this request.

Examples of occurrences were requested by Laurel Burke & Cathy Paradiso, Qwest. Examples were transmitted earlier to Laurel Burke.

3.0 Confirm Areas & Products Impacted {read from change request, modify if needed} Appropriate products & areas identified in CR.

4.0 Confirm Right Personnel Involved {ensure the Qwest SME can fully answer the CLEC request. Confirm whether anyone else within Qwest has been involved with this issue, or whether we need to bring anyone else in} Qwest & Covad confirmed appropriate personnel were in attendance.

5.0 Identify/Confirm CLEC’s Expectation {Identify specific deliverables from CLEC – what does Qwest have to do in order to close this CR? (in measureable terms ie provide a documented process, change a process to include training etc)} Covad is requesting Qwest to provide documentation available to both Qwest and CLEC for collocation space augments/builds to document install/testing status for acceptance. Qwest to evaluate CR. During the February 2002 Monthly P&P CMP Meeting, Qwest will either solicit input from CLEC community & provide potential solutions to the CR; or provide an expedited response to the CR.

CenturyLink Response

Michael Zulevic Director Technical Regulatory Support Covad Communications

SUBJECT: Qwest’s Change Request Response - CR # PC011502-3 Testing Documentation

This letter provides a draft response to your CLEC Change Request Form, number PC011502-3 dated January 14, 2002 - "Provide test documentation for all collocation activity including transport cable augments". Covad requested that documentation be provided upon the completion of collocation activity specifying all tests that performed to ensure cabling work by Qwest or a Qwest designated vendor, was completed properly. During the Change Management Process forum, February 20, 2002, Covad provided further clarification indicating that they would limit this request to virtual and line sharing collocations. Since no discussion included remote collocation applications, this response only addresses central office based virtual collocation and the installation of line sharing.

As part of its standard procedure, Qwest performs cable tests where needed and appropriate. As the CLEC community recognized during the forum, testing of the bulk cable in the physical collocation job does not provide much value as the cable is not terminated to CLEC equipment. However, continuity testing associated with virtual like collocations, including line sharing does not have the same limitation. Thus, on a going forward basis, Qwest agrees to provide the completed Cable Test Record (COE) document RG47-0157 (attached to this response), beginning April 1, 2002, to CLECs involved with new or augmented virtual collocations and line sharing orders, upon CLEC request.

Sincerely,

Laurel L. Burke Staff Advocate Technical Regulatory Interconnection Planning, Local Networks Qwest

cc: Mary Retka, Director, Technical Regulatory Interconnection Planning David Fong, Director, Qwest Central Office Technologies Installation Chuck Points, Director, Qwest Central Office Technologies Installation