Wholesale: Products & Services

Open Product/Process CR PC010202-1 Detail

 
Title: Removal of UDC
CR Number Current Status
Date
Area Impacted Products Impacted

PC010202-1 Denied
4/19/2002
Ordering Other: Shared Loop
Originator: Hundertmark, Kirk
Originator Company Name: Twin Rivers Valley Telephone
Owner: Houston, Neil
Director:
CR PM:

Description Of Change

Process to remove UDC off line to provide DSL to Qwest Customers


Date Action Description
12/28/2001 CR received from Twin Rivers Valley Telephone. 
1/3/2002 E-Mail Acknowledgement issued to Twin Rivers Valley Telephone. 
1/7/2002 Twin Rivers Valley Telephone contacted (via telephone) to set up clarification meeting. 
1/11/2002 Clarification Meeting conducted with Twin Rivers Valley Telephone. 
1/17/2002 Draft clarification meeting minutes transmitted to sbmitting CLEC. 
2/20/2002 CMP Meeting - CLEC community clarification conducted. CR status changed to "Evaluation." Meeting discussions will be set forth in the Product/Process Draft Meeting Minutes contained in the Product/Process CMP Meeting Distribution Package (03/20/02). 
3/13/2002 Qwest draft response posted to database 
3/13/2002 Qwest draft response posted to Web and sent to submitting CLEC 
3/20/2002 CMP Meeting - Qwest presented its Draft Response dated March 12, 2002. Twin Rivers Valley Telephone was not present at meeting. CR status as Presented unchanged. Meeting discussions will be set forth in the Product/Process Meeting Minutes to be posted on the CMP Web site. 
4/12/2002 Revised response sent to CLEC and posted to the CMP database and the Interactive Report 
4/17/2002 CMP Meeting - Twin Rivers Valley Telephone was not present at meeting. CR status as Presented unchanged. Meeting discussions will be set forth in the Product/Process Meeting Minutes to be posted on the CMP Web site. 
4/19/2002 Twin Rivers Valley contacted by Qwest to confirm that the Qwest response dated April 11, 2002 was received and understood. CR status changed to "Denied". 
4/19/2002 Formal response dated April 11, 2002 issued to CLECs. Notification CMPR.04.19.02.F.01258.Final_CR_Responses. 

Project Meetings

1:00 p.m. (MDT) / Friday 11th January 2002 Conference Call TEL: 877.554.8688 CODE: 3269208 PC010202-1 "Removal of UDC"

Kirk Hundertmark, Twin Rivers Valley Telephone Cindy Buckmaster, Qwest Brett Fesler, Qwest Neil Houston, Qwest Crystal Soderlund, Qwest Clifford Dinwiddie, Qwest Bernadette Derlein, Qwest Peter Wirth, Qwest

1.0 Introduction of Attendees Attendees introduced.

2.0 Review Requested (Description of) Change: Twin Rivers Valley Telephone (TRV) is a re-seller of Qwest dial-up services in Iowa. TRV does not maintain a co-location presence in any Qwest Central Office (CO). TRV is requesting Qwest to remove UDC’s from residential lines for TRV DSL orders.

3.0 Confirm Areas & Products Impacted {read from change request, modify if needed} Appropriate products & areas identified in CR.

4.0 Confirm Right Personnel Involved {ensure the Qwest SME can fully answer the CLEC request. Confirm whether anyone else within Qwest has been involved with this issue, or whether we need to bring anyone else in} Qwest & TRV confirmed appropriate personnel were in attendance.

5.0 Identify/Confirm CLEC’s Expectation {Identify specific deliverables from CLEC – what does Qwest have to do in order to close this CR? (in measureable terms ie provide a documented process, change a process to include training etc)} TRV is requesting Qwest to remove UDC’s from residential lines for TRV DSL orders. TRV is receptive to a reasonable fee for this activity. Qwest to evaluate CR. During the February 2002 Monthly P&P CMP Meeting, Qwest will either solicit input from CLEC community & provide potential solutions to the CR; or provide an expedited response to the CR.


CenturyLink Response

April 11, 2002

Twin Rivers Valley Telephone Kirk Hundertmark

SUBJECT: Qwest’s Change Request Response - CR # PC010202-1 Process to remove UDC off line to provide DSL to Qwest Customers

This letter is in response to Twin Rivers Valley Telephone Change Request (CR) PC010202-1. This CR requests that Qwest create a process to remove UDCs off of working residential lines, to enable Twin Rivers to provide DSL data service to Qwest’s voice customers.

Qwest uses many different technologies to provision voice services to its end user customers. UDCs are one of these technologies. UDCs are deployed throughout the Network to meet growth and service demands for POTS (voice) service. The voice paths that are constructed by use of the UDCs are local loops and the UDC is an essential element of such loops. In addition to customer requests for POTS voice service, loops derived from UDCs can be used to provision resold and UNE-P services to CLECS. Removing UDCs would equate to de-constructing the loop, thus taking the voice out of service. Qwest does not have a policy to remove UDCs on a repair call other than when it is determined that the apparatus is degrading the voice service.

Qwest has no requirement under the Telecommunications Act of 1996 to de-construct the loop. Therefore, Qwest respectfully denies Twin Rivers Valley Telephone request to remove UDCs.

Sincerely,

Neil Houston Staff Advocate Policy & Law

Cc: Mary Retka


Information Current as of 1/11/2021