Archived System CR 4381492 Detail |
| Title: Jeopardies | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
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| 4381492 |
Completed 3/8/2000 |
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| Originator: Sumner, Steve |
| Originator Company Name: Sprint |
| Owner: Thompson, Jeff |
| Director: |
| CR PM: Routh, Mark |
| Description Of Change |
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Sprint wants USW to follow the industry-wide practice of sending FOCs prior to sending Jeopardies. Sprint needs confirmation of the order first. Then, other arrangements can be made for installation if necessary.
USW sends the Jeopardy before the FOC if they know facilities are not available. This can occur even when availability was confirmed through the Facility Availability Query pre-order transaction (FAQ). Sprint is familiar with USW's disclaimer in its disclosure documentation that availability is not guaranteed, but did not expect the situation to occur as frequently as it does.
USW states in its disclosure document that "A FOC form will be sent to the Co-Provider when an order has been accepted by U S WEST and successfully entered into the U S WEST Service Order Processor". It does not say a Jeopardy will precede the confirmation (full text below).
(US West SOAR, ver 4.2) - "A FOC is an indicator to the Co-Provider that the order has been entered into U S WEST’s Service Order Processor systems. A FOC form will be sent to the Co-Provider when an order has been accepted by U S WEST and successfully entered into the U S WEST Service Order Processor. A FOC will contain the U S WEST service order number in the “ORD” field. If an LSR is broken up into multiple U S WEST service orders, the “ORD” field will repeat on the FOC. Note that in this document the Firm Order Confirmation is referred to as the FOC; however, the actual OBF form is the LSC."
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Status History |
| Date | Action | Description |
| 12/22/1999 | CR Submitted | Submitted CR while on holiday |
| 12/28/1999 | Additional Information | Logged CR and status of “New – To be industry evaluated”. Also, selected OSS interface as IMA EDI. Sent email to Steve Sumner on log #, OSS interface, and status with copy to account manager. |
| 1/24/2000 | Status Changed | Status set to Evaluated – To be reviewed |
| 2/2/2000 | Additional Information | Sent email to Steve on status and update CR form to version 04. |
| 2/3/2000 | Status Changed | Status change Reviewed – Under Consideration |
| 2/8/2000 | Additional Information | Sent email to Steve on status change. |
| 2/18/2000 | Additional Information | Sent email to Steve on CR selected for Implementation based Small T-Shirt Size and Option. Also, I will provide Steve an implementation date ASAP. |
| 3/8/2000 | Status Changed | Status changed to Completed. |
| 3/8/2000 | Additional Information | Sent email to Steve on status change per Option description. |
| 3/8/2000 | Additional Information | Also, informed Steve that if Sprint experiences exceptions (i.e., FOCs after a Jeopardy) to please note the order and U S WEST contact person so U S WEST may address this internally (e.g., provide retraining in this area as appropriate.) |
Project Meetings |
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CenturyLink Response |
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Information Current as of 1/11/2021