Archived System CR 27756 Detail |
| Title: Cancellation Remarks | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
|
|
|||||
| 27756 |
Withdrawn 2/21/2002 |
200 - 750 | 3/ | All Products | |
| Originator: Gallegos, John |
| Originator Company Name: Qwest Corporation |
| Owner: Winston, Connie |
| Director: |
| CR PM: Routh, Mark |
| Description Of Change |
|
Qwest Business Description: A special remark shall be entered on each flow through service order associated with a cancellation supplemental LSR.
|
Status History |
| Date | Action | Description |
| 9/28/2001 | CR Submitted | CR transferred from legacy database to CMP database |
| 10/18/2001 | Discussed at Monthly CMP Meeting | Presented at Oct CMP meeting |
| 10/25/2001 | Status Changed | Prioritization list sent to all CLECs for IMA 10.0 ranking, status changed to prioritization |
| 10/31/2001 | Release Ranking | Ranking for Release 10.0 occurred at October, 2001 CMP Meeting. 27756 ranked 9 |
| 1/8/2002 | Record Update | CR initiator seeks to have CR considered for future release; to be discussed at CMP meeting |
| 1/17/2002 | Discussed at Monthly CMP Meeting | CR # 27756 discussed during 10.0 Packaging Presentation; Qwest to send e-mail to voting members of CMP describing why Qwest seeks to remove this CR from 10.0 |
| 1/17/2002 | Status Changed | Status updated to 'Presented' at request of originator |
| 2/14/2002 | Status Changed | Status updated from Presented to Pending Withdrawal; submitter no longer wishes to pursue CR |
| 2/21/2002 | Status Changed | CR was withdrawn by Qwest at the Feb CMP meeting |
| 2/21/2002 | Discussed at Monthly CMP Meeting | 27756 discussed during 'CRs to consider for Closure' portion of February Systems CMP Monthly meeting; please see Attachment E of February Systems CMP Distribution Package |
Project Meetings |
|
|
CenturyLink Response |
| DRAFT RESPONSE For Review By CLEC Community and Discussion at November CMP Meeting 11-9-01 Kathy Stichter ILEC Relations Manager Eschelon CC: Deb Heckart Kate Spry Deni Toye Steve Hilleary Fred Aesquivel Joan Wells Russ Urevig Barry Orrel This letter is in response to your CLEC Change Request Form, number PCCR092801-1 dated 9-28-01 – CR Title: Improve Cut-Over Process The situation identified advises that when a customer moves from Qwest to a CLEC on UNE services, there are times when Qwest does not remove the customer’s telephone numbers from the Qwest switch at the appropriate time. This causes incoming calls to the CLEC customer to fail. Eschelon has asked that Qwest add a step to its process at the time of test and turn-up of the CLEC loop acceptance. The request is to have Qwest technicians make a call from the Donor Switch to the customer’s numbers that were ported to ensure that they were removed from the Qwest switch. Eschelon provide Qwest research indicates that this LSR request received from Eschelon was for a straight LNP order, not for UNE service. The LSR requested disconnect of 3 numbers, the porting and disconnect of 651-735-4000 and the change of the BTN. When the Market Unit Service Deliver Coordinator (SDC) wrote the orders, the SDC failed to issue the order with the porting and disconnect of 651-735-4000. Thus the request was not sent to down stream systems to be worked. All work that was on the Qwest issued order was completed according to process by Network. SDC processes have been reviewed to ensure that these types of errors are addressed. The requested PCCR was directed at UNE type orders. The example provided by Eschelon does not reflect this issue. UNE orders with LNP do have processes in place that ensures orders are ported prior to completing with the CLEC. Qwest processes do have steps in place to ensure that the line translations are completed in the Switch prior to advising the CLEC that the work has been completed. Therefore, Qwest does not feel that a change to the current process is necessary at this time based on the results of the research. If the order was issued correctly, all work would have been completed accurately. Implementation of the proposed change would not have ensured this line was ported. If Eschelon has examples of UNE services with LNP that illustrate problems related to the specific change request, please provide them and Qwest will review. Straight (i.e., non-UNE related) LNP disconnect issues are being addressed in PCCR 5582099.
Sincerely, Diane Diebel Director Process Management
|
Information Current as of 1/11/2021