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NORTH LOGAN, Utah, Feb. 21, 2006 – CenturyLink Communications International Inc. (NYSE: Q) today announced the opening of a new customer sales and service center in North Logan, Utah. In the next several months, CenturyLink will hire nearly 600 employees to fill the positions created.
“This is an exciting announcement for Cache Valley and the entire state of Utah,” said Governor Jon Huntsman. “As we continue to transform our state’s economy, we appreciate Qwest’s contributions to broadening the economic opportunities in northern Utah and throughout our state.”
The new sales and service center is part of Qwest’s Spirit of Service™ initiative to effectively meet customer demand in the competitive market, and provide a consistently high-quality customer service experience. The center will handle calls from CenturyLink customers throughout the company’s 14-state local service region. In addition, employees in the center will focus on delivering complete and personalized service to CenturyLink customers.
"Utah is a great place to live and work,” said Jerry Fenn, CenturyLink president for Utah. “I'm pleased that we will be making North Logan and the Cache Valley home to this new CenturyLink operation. It will bring a rich heritage of excellence to our CenturyLink Spirit of Service."
North Logan was selected as a location for the call center not only because of the outstanding facility but also because of the people. The Cache Valley area has a substantial workforce with considerable experience in the telecommunications industry.
“On behalf of my colleagues on the city council, I am pleased to officially welcome CenturyLink to North Logan,” said North Logan Mayor Cary Watkins. “We look forward to a long and mutually beneficial partnership.”
The hiring process will begin next month, and the sales and service associates will go through a 12-week associate training program. Positions will also be available for supervisors and human resource specialists. Many of the positions will be represented by the Communications Workers of America and will include a benefits package.
Interested candidates will have the opportunity to apply and interview for these CenturyLink positions at Bridgerland Applied Technology College West Campus 1400 North 1000 West in the coming weeks. Specific details concerning the hiring process will be announced at a later date.
CenturyLink Communications International Inc. (NYSE: Q), through its operating subsidiaries, is a leading provider of high-speed Internet, data, video and voice services. With nearly 40,000 employees, CenturyLink is committed to the “Spirit of Service” and providing world-class services that exceed customers’ expectations for quality, value and reliability. For more information, please visit the CenturyLink Web site at www.qwest.com.
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors consolidating with other providers or otherwise reorganizing their capital structure to more effectively compete against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; changes in the outcome of future events from the assumed outcome included in our significant accounting policies; and our ability to utilize net operating losses in projected amounts.
The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. CenturyLink may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that CenturyLink or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which CenturyLink assumes no responsibility.
CenturyLink undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements and other statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
By including any information in this release, CenturyLink does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.