A "PIC Freeze" is a Presubscribed Interexchange Carrier
Freeze. It designates to your local exchange carrier (local phone
company) that you, as a customer, do not want any Long Distance
Carrier changes to your account unless you give verbal or written
You can prevent a long distance or local long distance carrier
initiated change from being made to your account by requesting that
CenturyLink freeze your carrier selection. After the PIC Freeze has been
placed, any changes to your carrier selections can only be made
and authorized by you. Carrier initiated changes will not be accepted.
PIC Freeze is available for the following carrier selections:
- Interstate -- your provider of Long Distance Services
- IntraLATA -- your provider of Local Long Distance Services
PIC Freeze service is provided to you free of charge by CenturyLink.
To request a PIC Freeze for your account, call (800) 495-2808. Press
option 1 and then option 3 to speak with a Qwest Representative.
If you have questions about this service, call your Account Manager
or (800) 860-2255 for additional information.