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Residential

Manage Your Account

Payment Options

Electronic Payment Options

Pay your bill, arrange an automatic monthly payment, report a payment, and manage other details of your account.
Completely electronic - eBilling is total convenience for you. Each month you'll receive an e-mail when your statement is available at CenturyLink.com, then your payment will be automatically withdrawn from your bank account.
Quick Pay allows you to make a one-time payment with your major credit card, or electronic funds transfer from your bank account. You control the payment amount and date. It's quick and easy, and secure.

Traditional Payment Options

You always have the option to mail your payment by mail. To ensure accurate processing, please write your ten-digit telephone number on your check, use the envelope provided in your statement or find the correct mailing address online.
If you prefer to pay in person, we can help you find the walk-in location nearest you. It's easy.

Payment Assistance

CenturyLink Service Representative is happy to discuss payment arrangements with you. Speak to a live agent by clicking the chat button at the top of this page, or call us at 1 800-244-1111, 8 a.m. - 6 p.m., Mon. - Fri. Contacting us promptly to discuss payment arrangements may prevent a disruption in your service
If you are a qualifying low-income customer, you may be eligible to receive a credit on your monthly local telephone bill. We can help you find out more about the program.