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Customer Service Center for Customers with Disabilities

Report a Service Problem

TTY users who wish to report a service problem should call the Center for Customers with Disabilities or use a Telecommunications Relay Service (TRS) (dial 711) to contact CenturyLink Repair at 800-573-1311.

TTY users with Internet access also can report a service problem online at https://kai08.qwest.com/cwt/repair/login.aspx.

When contacting CenturyLink Repair, please tell us whether you’re using a medical alert device on the line experiencing the service problem.

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